Important Notice: Canada Post Service Disruptions

CALGARY, Dec. 10, 2024 – Due to the ongoing challenges of the Canada Post strike, STARS is asking donors to consider a different donation method and help ensure that critical care services are not impacted this holiday season.

In a typical December, more than 65 per cent of STARS donations arrive through the mail. With mail delivery currently delayed, STARS is asking donors to consider donating online, or in person at one of its six bases across Alberta, Saskatchewan and Manitoba.

“Due to the Canada Post strike, your timely support is more crucial than ever. By donating online, over the phone or in person, you ensure that your generous contribution reaches us without delay, helping us continue our vital work during the holiday season,” said Katherine Emberly, president and CEO, STARS. “Delivering critical care, anywhere is not possible without the support of our community donors, and we sincerely appreciate everyone’s willingness to be flexible with their donation methods. Our team is here to support and will help guide you through the process to ensure your donation reaches us without interruption.”

Donating online is quick, easy and secure. Donors navigating the STARS website can rest assured their information is protected throughout the donation process. To donate online please visit stars.ca/donate.

Donors who wish to donate over the phone are asked to call the toll-free number 1-855-516-4848. A STARS Foundation team member is available to take calls between the hours of 8:00 a.m. – 4:30 p.m. MT.

Those who wish to hand-deliver their donations are welcome to visit any of the STARS bases in Calgary, Edmonton, Grande Prairie, Saskatoon, Regina, and Winnipeg between the hours of 8:00 a.m. – 4:00 p.m. local time. Addresses for each location can be found at stars.ca/contact.

For questions about any donation method, please contact the STARS Foundation team at 1-855-516-4848 or email donations@stars.ca.

For more information contact:
Natalie Hofstetter, STARS | mediainfo@stars.ca | 403-516-4819

About STARS
STARS was born from the conviction that no one should go without the care that could save their life. Operating 24/7 from bases in Calgary, Edmonton, Grande Prairie, Saskatoon, Regina and Winnipeg, STARS is your best hope in a worst-case scenario. If you need critical care, our mission is to be there for you—physically or virtually—in whatever capacity we can help. Because when it comes to the next patient who needs us, it’s never too far. Learn more at stars.ca