Media Resources

The STARS media e-mail inbox and media line are monitored from 9 a.m. to 8 p.m. MT Monday to Friday, and 9 a.m. to 5 p.m. MT weekends and holidays. In certain circumstances, media inquiries may also be responded to outside regular hours during major events, including mass casualty incidents or other high-profile emergency responses.

Mission-related updates previously posted to Twitter/X are currently paused as we review our process and procedure for public notifications. Public posting of mission-related updates will resume once this review is complete.

To verify any information regarding a STARS mission, please contact us via e-mail or by calling the media line telephone number below. Please note that this line is reserved for use by members of the media.

STARS Media Contacts (Canada-wide)

Media email inquiries: mediainfo@stars.ca

Media line: 1-866-966-8277

If you are calling from outside of Canada, please dial +1-403-874-2777