Direct Mail

Our fundraising team works diligently to track the success of our campaigns and we have found that when we include low cost items in our direct mail, we see a significant increase in the donations we receive back. The increased financial return easily covers the cost of the items, which then increases the amount of funds available for current and future missions.

If you do not wish to receive gifts with your mail, please contact us toll-free at 1-855-516-4848 or at donations@stars.ca to advise our donations team of your request.

Please contact our donations team and let us know how frequently we may contact you. We fully understand that some donors only need or want to hear from us once a year and we want to respect that request. Please contact us at 1-855-516-4848 or at donations@stars.ca.

Please note in your request whether you would still like to receive our Horizons newsletter.

No – STARS has a very strict privacy policy and we do not sell or share our donor information with other organizations. We require detailed donor information to process gifts and support ongoing fundraising and appreciation activities, but your name will not be shared or sold to other charities.

Your donation automatically stays within your province unless otherwise requested. For example, if you respond to direct mail in Saskatchewan, your donation will fund Saskatchewan operations and needs.

To ensure STARS mail reaches you at your new address, please contact our donations team at 1-855-516-4848 or at donations@stars.ca so we can update our records.

Mail may be marked with your previous address for the following reasons:

• Change of address notification may not have been received by our office prior to direct mail printing dates.
• Our lottery database may not have received change of address notification prior to print date.

In order to comply with the Canada Revenue Agency (CRA), tax receipts for donations made in the current year will be receipted and dated with the current year provided the POSTMARK on the envelope is dated prior to December 31.