Service Record
Last year, STARS helicopters responded to patients in need 3,365 times. Learn more about how we're providing critical care to communites across Western Canada, through our helicopters and beyond.
Communities call.
We answer.
Every hour of every day, the STARS Emergency Link Centre stands ready to respond to requests from across Western Canada. Each call is facilitated by a skilled Emergency Communication Specialist who conferences in advanced critical care expertise. Based on their assessment and guided by protocols, the call will be responded to by STARS crews on helicopter, airplane, or ground vehicles, or handled via virtual care support. Where appropriate, we will triage the call to other care providers when STARS' level of care is not medically necessary.
Province
Community
Calls Received
120
Helicopter Responses
44
Airplane Responses
49
Ground Responses
87
Virtual Care Responses
49
Incident Types

Other Medical
571

Other Trauma
535

Cardiac
507

Pulmonary
333
Vehicle Incident
495

Neurological (non-trauma)
296

Obstetricial
36

Environmental
4