Service Record

Last year, STARS helicopters responded to patients in need 3,365 times. Learn more about how we're providing critical care to communites across Western Canada, through our helicopters and beyond.

Communities call.
We answer.

Every hour of every day, the STARS Emergency Link Centre stands ready to respond to requests from across Western Canada. Each call is facilitated by a skilled Emergency Communication Specialist who conferences in advanced critical care expertise. Based on their assessment and guided by protocols, the call will be responded to by STARS crews on helicopter, airplane, or ground vehicles, or handled via virtual care support. Where appropriate, we will triage the call to other care providers when STARS' level of care is not medically necessary.
Province Community

Calls Received

120

Helicopter Responses

44

Airplane Responses

49

Ground Responses

87

Virtual Care Responses

49

Incident Types

Other Medical

571

Other Trauma

535

Cardiac

507

Pulmonary

333

Vehicle Incident

495

Neurological (non-trauma)

296

Obstetricial

36

Environmental

4